Hormone Therapy, Testing & Replacement in Tyler and Lindale
Hormone Therapy • Tyler, TX
Ratings by platform
- Birdeye (Trilogy): 4.3/5 stars (18 reviews)
What patients say
Patients praise
- Improved energy levels, sleep, and mood reported by patients
- Staff described as caring, professional, and knowledgeable at several clinics
- Personalized treatment plans often cited as effective for long-term health goals
- Convenient and efficient appointment processes at certain locations
Common complaints
- Reports of condescending staff and poor customer service at specific clinics
- Complaints regarding billing for multiple office visits and blood work
- Frustration over medication access and communication issues between staff and patients
In patients' words
"The staff and providers have always been caring, supportive, efficient, proficient and helpful... I have never had a complaint or an issue with Smart Choice Medical Clinic."
— Smart Choice Medical Clinic Patient Testimonial"She is very short, condescending and has a bad attitude and even worse customer service skills. The other staff are very nice and professional..."
— Birdeye review for Trilogy"For some, the shift in how they feel is described as 'life-changing,' with increased motivation and a sense of youthfulness returning after years of feeling 'off.'"
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