Asthma and allergy services in Tyler, TX - UT Health East Texas
Allergy & Immunology • Tyler, TX
Ratings by platform
- CMS HCAHPS (reported via Momentary): 3 out of 5 stars (based on 717 surveys) (717 patient surveys)
- Birdeye (Long-Term Acute Care): 4.3 out of 5 stars (18 reviews)
- ComplaintsBoard: 1.2 out of 5 stars (16 complaints)
What patients say
Patients praise
- Highly rated specialized care by individual allergy and immunology physicians
- Patients frequently report that doctors are thorough, good listeners, and attentive
- Pediatric allergy and asthma care specifically noted as compassionate and detailed
Common complaints
- General billing and administrative concerns across the health system
- Isolated reports of communication issues and delayed responsiveness in hospital settings
- Low satisfaction regarding complaint resolution processes in some system-wide reviews
In patients' words
"One of the top 3 physicians I have ever seen. Took the time to listen and explained things clear and thorough."
— Patient review for Dr. Paul Sharkey (Feb 2026)"He explained everything in detail and was so kind and gentle with my son. My son has asked to go back"
— Patient review for Dr. Jonathan Buttram (Feb 2026)More clinics in Tyler
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