Supervisory Audiologist in Tuskegee, AL for Veterans Affairs ...
Audiology • Tuskegee, AL
Ratings by platform
- VA SAIL/Plainhospital: 2.5/5 (VA SAIL composite rating) (N/A)
- Rehab.com: 3.4/5 (43 reviews)
- TrustReviewers.com: 3.1/5 (26 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific providers and supportive staff in departments like Audiology and Dentistry
- Appreciation for the care provided by individual staff members despite systemic issues
Common complaints
- Difficulty communicating with staff due to issues with the call center and phone system connectivity
- Reports of long wait times for appointments, pharmacy services, and general care delivery
- Below-average VA quality ratings (2.5/5) and patient satisfaction scores (68/100) compared to national VA benchmarks
- Anecdotal reports of unprofessional staff conduct and challenges with clinical communication
In patients' words
"The folks at the Center, from Dr. Hardy in Audiology, to all of the support staff I met while there, could not have been nicer. They treated me with respect and dignity."
— Patient review on Rehab.com"However, because the call center is underfunded and non-existent you will not be able to communicate with the great healthcare workers here."
— Patient review on Rehab.com"The staff, reception, technician and Dentist were was pleasant, very professional, and extremely skilled. In this office, Veterans first, is a reality."
— Patient review on uscompanies.netMore clinics in Tuskegee
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