Central Alabama VA Medical Center-Tuskegee | Veterans Affairs
Audiology • Tuskegee, AL
Ratings by platform
- VA SAIL (Strategic Analytics for Improvement and Learning): 2.5/5 (VA SAIL quality rating) (N/A)
- Rehab.com: 3.4/5 (43 reviews)
- Centers for Medicare & Medicaid Services (CMS): 4 stars (Overall Hospital Quality Star Rating) (N/A)
What patients say
Patients praise
- Some patients report positive, respectful, and dignified interactions with specific medical staff
- Facility has recently received improved quality ratings, including a 4-star CMS rating in 2026
- Some services, such as vaccinations, reported as smooth and timely
Common complaints
- Long and excessive wait times, particularly for pharmacy services and appointment scheduling
- Communication difficulties, including challenges reaching staff by phone or getting connected to departments
- Reports of unprofessional, rude, or dismissive staff interactions
- Concerns regarding the accuracy of diagnoses and medication management
In patients' words
"The Staff and facility at this location are great. However, because the call center is underfunded and non-existent you will not be able to communicate with the great healthcare workers here."
— Rehab.com Review"The nurses are great, but if you have to come to the VA Tuskegee location, bring you're breakfast, lunch, and dinner because it's going to be long painful day."
— TrustReviewers.com Review
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