Urgent Care - Helen Keller Hospital
Urgent Care • Tuscumbia, AL
Ratings by platform
- Yelp: 2 out of 5 stars (CMS overall rating) (14 reviews (Yelp))
What patients say
Patients praise
- compassionate and friendly nursing staff
- professional and attentive medical care in some departments
- efficient assessment processes reported by some patients
- high patient recommendation rates in some reporting metrics
Common complaints
- inconsistent experiences with staff attitude
- occasional reports of poor communication
- some below-average CMS ratings for overall quality measures
In patients' words
"Nurses on third floor were fantastic! No long wait for things we needed. Very sweet and kind nurses who did a great job!"
— Yelp review"Many patients praise the professionalism and friendliness of nurses and medical personnel... A minority comment on inconsistent experiences, mentioning encounters where staff seemed brusque or uncommunicative at times."
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