ProActive Physical Therapy Clinics | Tucson, AZ Physical ...
Physical Therapy • Tucson, AZ
Ratings by platform
- Yelp (Brand level): 4.2 out of 5 stars (125 reviews across 10 locations (combined))
- Birdeye (Marana location): 4.8 out of 5 stars (159 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable physical therapists
- Effective treatment outcomes for various conditions including pain management and post-surgical recovery
- Welcoming, friendly, and supportive staff environment
- Clean and well-organized facilities
- Professional and personalized care approaches
Common complaints
- Concerns about billing practices, including potential double billing or charges for unperformed services
- Reports of negative experiences with front desk staff attitudes
- Occasional complaints about busy facilities impacting the level of individualized attention
In patients' words
"This place is so fraudulent. You have push them or they'll hold you back to prolong your treatment. When they bill your insurance they bill for manual manipulation when they never put a hand on you."
— LocalityBiz review"Andy and his team are phenomenal! I have been treated 4 times in the last 4 years for various body parts, and they have gotten me back to my pre-injury state!"
— ProActive Physical Therapy website testimonial"The two downsides to this practice is that they are often so busy that you don’t have anyone’s full attention and secondly, and most annoyingly, the front desk girl has quite an attitude which is annoying at best."
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