Physical Therapy - Tucson Orthopaedic ...
Physical Therapy • Tucson, AZ
Ratings by platform
- Birdeye: 4.3 / 5 stars (573 reviews (general TOI))
- Birdeye: 4.8 / 5 stars (48 reviews (Rincon office))
What patients say
Patients praise
- Many patients report highly professional, knowledgeable, and compassionate physical therapists
- Front desk staff often praised for being welcoming and helpful despite busy offices
- Some patients report excellent recovery results and return to normal activities after specialized treatment
- Specific therapists are frequently highlighted for their attentive and customized care plans
Common complaints
- Complaints regarding clinic understaffing and high patient volume leading to a "cattle-like" experience
- Reports of unprofessional or dismissive conduct from specific staff members
- Issues with appointment availability at clinics and after-hours services
- Mixed experiences regarding the quality of post-surgical outcomes and physical therapy guidance
In patients' words
"My Physical Therapist was Christopher Rafacz. He is fantastic! He listened to my problems and set up a plan to fit my needs."
— Yelp user review"Trust me that they are good people trapped in an understaffed office that management forced their staff to work two to four cattle like treatment patients to get their therapy."
— MapQuest user review/Yelp citation"Therapists Elizabeth, Angelica, Andrew Bock, and Amy Rebmann are acknowledged for their respect, compassion, and ability to challenge and support patients of all ages."
— BestProsInTown review summary (Marana Office)More clinics in Tucson
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