
Primary Care - Troy Regional Medical Center
Primary Care • Troy, AL
Ratings by platform
- US News & World Report: 5 out of 5 (Patient Experience Score) (N/A)
- Lown Institute Hospitals Index: High patient satisfaction rankings (State 3 of 65, National 26 of 2670) (N/A)
- Leapfrog Group (Outpatient): 97% (Facilities and staff), 82% (Overall facility rating) (N/A)
What patients say
Patients praise
- professional and compassionate care for certain procedures such as colonoscopies and sleep studies
- high patient willingness to recommend the facility according to some national benchmarks
- high scores in specific domains like facilities, staff, and communication regarding procedures
- positive experiences reported for emergency care by some local residents
Common complaints
- long wait times in the emergency department
- concerns regarding the billing and collections process
- mixed feedback on staff responsiveness and communication during emergencies
- outdated facilities or equipment in certain departments
In patients' words
"The doctor, nurse, and anesthesiologist were all professional, and I felt well cared for throughout the entire process."
— LocalityBiz Review"We waited for 3.5 HOURS before called back to be seen... I do not recommend going to this hospital if you need immediate attention."
— Trustburn Review"Long time resident of Troy, both my family members and I have always received excellent care at TRMC ER. Shout out to the entire staff. Well done!"
— Yelp ReviewMore clinics in Troy
Troy Medical Group | St. Peter's Health Partners
Patients praise: High patient-reported ratings for Troy Medical Group · Recognition for high-quality care and superior customer service in Top Doctors Reports.
Southern Health Associates | Troy Family Medicine
Patients praise: Clean and professional environment · Staff described as kind and helpful during initial interactions.
Southeast Alabama Rural Health | SARHAS
Patients praise: Attentiveness and quality care from specific providers (e.g., Dr. Runyon, M. Bennett) · Clean facility environment.
Ehden Medical: Medical Spa & Wellness In Latham, NY
Patients praise: Consistently high ratings (5-star average) across multiple platforms. · Widely recognized as a highly-rated, premium medical spa in the region..
About Us - Lofton Chiropractic Clinic
Patients praise: Professional and friendly staff · Effective treatment for pain relief (neck, back, etc.).
Woodling Chiropractic & Wellness Center - Troy, AL
Patients praise: Excellent, professional, and friendly staff · Effective treatment and alignment results.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.

