Southern Health Associates | Troy Family Medicine
Primary Care • Troy, AL
Ratings by platform
- Birdeye: 4.6/5 stars (28 reviews across platforms (Google, Facebook))
- WebMD Care (Dr. Eric Law): 5.0/5 stars (2 reviews)
- WebMD Care (Dr. Mary Johnson): 5.0/5 stars (1 review)
What patients say
Patients praise
- Clean and professional environment
- Staff described as kind and helpful during initial interactions
- Thorough and professional medical care from providers
Common complaints
- Difficulty with scheduling and new patient intake process
- Unresponsive phone lines
- Invalid or non-functioning email communication
- Administrative and computer system glitches affecting prescription management
In patients' words
"Dr. Johnson was thorough in her attention to our medical needs. She was extremely professional as well as personable."
— WebMD Care patient review for Dr. Mary Johnson"Overall, the office is beautiful and clean and the interactions I had with the associates seemed just fine! ... The computer system has glitches, however, so double-check prescriptions are getting sent accurately, etc."
— Patient review on LocalityBizMore clinics in Troy
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