Stopwatch Urgent Care
Emergency Medicine • Troy, AL
What patients say
Patients praise
- Physicians described as skilled, knowledgeable, and caring by many long-term patients
- Praise for thoroughness and dedication to finding the root cause of medical issues
- Positive bedside manner and willingness to listen to patient concerns
- Some practices are described as running efficiently for routine visits
Common complaints
- Dissatisfaction with office staff, including reports of rudeness and poor communication
- Billing and insurance-related issues, such as incorrect coding or unexpected charges
- Long wait times for appointments
- Issues with follow-up communication or patient portal management
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