Medical Center Alabama | Troy Regional
Emergency Medicine • Troy, AL
Ratings by platform
- Trustburn: 3.1 out of 5 stars (65 reviews)
- U.S. News & World Report: 91% willing to recommend
- Leapfrog Group (OAS CAHPS Survey): 80%-82% positive rating for facility and recommendation metrics
What patients say
Patients praise
- high percentage of patients willing to recommend the hospital to others
- positive feedback from some long-time local residents regarding care in the emergency department
- generally high marks in outpatient and elective surgery patient experience surveys
Common complaints
- reports of dismissive or rude communication by some medical staff
- complaints regarding long emergency room wait times
- negative experiences with technical skill in procedures like blood draws or IV insertion
In patients' words
"Long time resident of Troy,both my family members and I have always received excellent care at TRMC ER.Shout out to the entire staff.Well done!"
— Yelp user review"My mom had chest pains and came to this hospital. nurses were trying to get an IV started and couldn't get one. ... We will NEVER come here again!!"
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