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Troy Regional

Emergency Medicine • Troy, AL

★★★☆☆3.1/565 reviews across 2 platforms

Ratings by platform

  • Trustburn: 3.1/5 (65 reviews)
  • U.S. News & World Report

What patients say

Patients praise

  • high percentage of patients willing to recommend the hospital to others
  • positive feedback from some long-time local residents regarding care in the emergency department
  • generally high marks in outpatient and elective surgery patient experience surveys

Common complaints

  • reports of dismissive or rude communication by some medical staff
  • complaints regarding long emergency room wait times
  • negative experiences with technical skill in procedures like blood draws or IV insertion

In patients' words

"Long time resident of Troy,both my family members and I have always received excellent care at TRMC ER.Shout out to the entire staff.Well done!"

— Yelp user review

"My mom had chest pains and came to this hospital. nurses were trying to get an IV started and couldn't get one. ... We will NEVER come here again!!"

— Trustburn user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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