Rural Health Clinic - Mt. San Rafael Hospital
Internal Medicine • Trinidad, CO
Ratings by platform
- Birdeye: 2.7 out of 5 stars (93 reviews) (93 reviews)
- Yelp (via MapQuest): 2.0 out of 5 stars (10 reviews) (10 reviews)
- Healthgrades: 79% (Patient Experience Rating) (N/A)
What patients say
Patients praise
- Supportive and competent care from specific providers
- Cleanliness of facilities
- Responsive emergency care experiences
- Helpful and honest staff interactions
Common complaints
- Perceived lack of attentiveness or listening by staff
- Customer service and billing issues
- Concerns regarding medical care quality/competence
In patients' words
"Customer service is terrible, just absolutely horrendous. You call for a billing problem and they never call back or take 3 months to return your call."
— Yelp (via MapQuest)"Dr. Norris listened to my concerns and genuinely wanted to help alleviate symptoms as soon as possible."
— Healthgrades (Provider Review)"People are nice but dont really listen to you and how you are feeling."
— BirdeyeMore clinics in Trinidad
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