Physicians - Trinidad - Mt. San Rafael Hospital
Internal Medicine • Trinidad, CO
Ratings by platform
- Birdeye: 2.7 out of 5 stars (93 reviews)
- Healthgrades: 74% patient experience rating
- HCAHPS Patient Survey (Medicare): 67% would definitely recommend (based on survey data with response rates between 16-25%)
What patients say
Patients praise
- high ratings for cleanliness of rooms and bathrooms
- favorable ratings for nurse and doctor communication courtesy and respect
- majority of patients would recommend the hospital to others
- responsive staff in terms of helping patients as needed
Common complaints
- some patients feel staff does not listen well
- concerns about quietness of environment at night
- some dissatisfaction with communication about medicines and potential side effects
- areas for improvement in care transition and discharge planning
In patients' words
"People are nice but dont really listen to you and how you are feeling."
— Birdeye Review (Bridget R.)More clinics in Trinidad
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