Schedule Widget
Optometry • Trinidad, CO
Ratings by platform
- Capterra (SimplyBook.me): 4.6/5 (1,283)
- Capterra (Bookinglayer): 4.7/5 (77)
What patients say
Patients praise
- Convenience of 24/7 self-scheduling
- Reduced phone call volume for staff
- Reduced no-show rates through automated reminders
- Intuitive, mobile-friendly interfaces
Common complaints
- Technical glitches during high-volume booking events
- System freezing during the confirmation process
- Frustration with user experience when the system is ineffective at scale
In patients' words
"This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience."
— Capterra review for SimplyBook.meMore clinics in Trinidad
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