Mt. San Rafael Hospital / 410 Benedicta Avenue, Trinidad CO ...
Durable Medical Equipment • Trinidad, CO
Ratings by platform
- Birdeye: 2.7 out of 5 stars (93 reviews) (93 reviews)
- Healthgrades: 79% (would recommend)
- Yelp: 2.0 out of 5 stars (11 reviews)
What patients say
Patients praise
- Some patients report quick, efficient, and caring emergency care
- Positive experiences with specific providers who listened to concerns
- Some patients express satisfaction with the cleanliness of the facility
Common complaints
- Concerns regarding billing processes and communication
- Reports of rude or dismissive staff attitudes
- Complaints about long wait times for appointments and medical care
- Allegations of substandard medical care in the emergency room
- Legal settlement regarding allegations of unlawful opioid and controlled substance prescriptions
In patients' words
"Customer service is terrible, just absolutely horrendous. You call for a billing problem and they never call back or take 3 months to return your call."
— Yelp user review"Top notch, quick, caring and competent care. Went to emergency room in middle of night. Helped me right away. Wonderful staff."
— Yelp user review"Terrible service. I went in presiezure and was completely ignored by the staff... You are safe driving to Walsenberg."
— MedicalRecords.com user reviewMore clinics in Trinidad
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