Tallwood Urology & Kidney Institute | Torrington, CT | CT
Urology • Torrington, CT
Ratings by platform
- Hartford HealthCare Official Website: 4.7-4.9/5 (based on internal Hartford HealthCare surveys for specific providers) (Hundreds of surveys per provider)
- Birdeye: 1.0-3.4/5 (4-12 reviews)
- WebMD: 5.0/5 (1 review)
What patients say
Patients praise
- High satisfaction ratings for individual providers (frequently 4.7-4.9/5 based on internal surveys)
- Professional and friendly staff in some interactions
- Efficient intake process noted by some patients
- Physicians described as empathetic and skilled
Common complaints
- Difficulty scheduling appointments
- Lack of communication regarding test results
- Poor office organization
- Concerns regarding clinical staff competency
In patients' words
"I am grateful that Dr. Nolan persuaded me to get a CT scan even though I was hesitant... I found him knowledgeable, patient and skilled and would not hesitate to visit him again."
— WebMD review for Dr. James Nolan"After several attempts to make an appointment I don't think I've encountered a more dis-organized office. Their doctors may receive good reviews but due to the very poor or lack of communication I wouldn't consider going to this group."
— Birdeye review for Tallwood Urology & Kidney Institute"I was referred for an MRI and after getting it done I didn't get a phone call from Dr. Volkin explaining my results... I finally got a call 2 weeks later, not from Dr. Volkin but from some nurse who I never spoke to or met... And she didn't even explain it."
— Birdeye review for Hartford Hospital Tallwood Urology and Kidney InstituteMore clinics in Torrington
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