Planned Parenthood of Southern New England
Maternity Care • Torrington, CT
Ratings by platform
- RealPatientRatings: 4.9/5 (2,806 reviews)
- Vitals: 4.5/5 (23 reviews)
- WebMD: 5.0/5 (22 reviews)
What patients say
Patients praise
- compassionate, attentive, and caring clinical providers
- providers take time to listen and thoroughly explain procedures
- clear and professional communication from doctors during appointments
- minimal wait times and clean facilities reported by some patients
Common complaints
- unhelpful or rude front desk and administrative staff
- difficulties with billing procedures and insurance coding
- disorganization in scheduling appointments
- unresponsive or delayed communication regarding medical questions
In patients' words
"Front staff is horrible, switching offices because of it... The primary issue I have with this office is that I've had multiple billing problems with this provider and each time, the billing department has been nasty and wholly unhelpful."
— LocalityBiz patient review"Dr Durstin is such a caring doctor. Any time I had any issues or worries during my pregnancy she called me right away and would see me right away!!!"
— Vitals patient review"Patients consistently praise Dr. Stefanie Durstin for her compassionate, thorough, and attentive care. They feel heard, understood, and trust her expertise."
— RealPatientRatings summaryMore clinics in Torrington
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Patients praise: Friendly, caring, and professional medical staff · Efficient and streamlined online booking processes which reduce wait times.
Torrington Dental Care
Patients praise: friendly and professional staff · high-quality patient care.
Hartford HealthCare Heart and Vascular Institute
Patients praise: Friendly and welcoming environment · Healthcare providers are knowledgeable and trustworthy.
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