Tallwood Urology & Kidney Institute at Charlotte Hungerford Hospital
Urology • Torrington, CT
Ratings by platform
- Hartford HealthCare internal/aggregated surveys: 4.8/5 based on 139 surveys (Institutional aggregate) (139 surveys)
- Birdeye: 1/5 (4 reviews)
- WebMD (Dr. James Nolan): 5/5 (1 review)
What patients say
Patients praise
- Knowledgeable and skilled medical providers
- Effective clinical decision-making by physicians
- Courteous staff interactions in some settings
- Generally high institutional rating from broader patient surveys
Common complaints
- Poor or lack of office communication
- Disorganized office management/scheduling difficulties
- Frustration with location/directions accuracy
- Concerns regarding medical provider experience and coordination of care
In patients' words
"I found him knowledgeable, patient and skilled and would not hesitate to visit him again."
— WebMD patient review of Dr. James Nolan"I don't think I've encountered a more dis-organized office. Their doctors may receive good reviews but due to the very poor or lack of communication I wouldn't consider going to this group."
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