Location Detail | hartfordhealthcare.org | Hartford HealthCare | CT
Surgery • Torrington, CT
Ratings by platform
- Birdeye (Urgent Care): 4.5 to 4.7 out of 5 stars (Urgent Care) (1,086 (Birdeye))
- Momentary (Charlotte Hungerford Hospital): 3 out of 5 stars (Hospital) (542 (CMS HCAHPS))
- Glassdoor: 3.7 out of 5 stars (Employee) (23)
What patients say
Patients praise
- Efficient and friendly staff in urgent care settings
- Supportive and close-knit environment for employees
- High patient satisfaction with discharge information
- Strong satisfaction in mental health treatment and participation domains
Common complaints
- Lower than national average scores for timely assistance, hospital cleanliness, and noise levels
- Doctor and nurse communication scores slightly below national averages
In patients' words
"Everyone was pleasant and I was in and out in no time. They even offered me tea while I waited!"
— Zocdoc (Urgent Care)"Very friendly & caring medical personnel"
— Birdeye (Urgent Care)More clinics in Torrington
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