Occupational Health | hartfordhealthcaremedicalgroup.org
Occupational Health • Torrington, CT
Ratings by platform
- Yelp: 1.7 out of 5 stars (based on 159 reviews across all locations) (159 reviews (aggregate))
- Healthline FindCare (for specific provider): 3.0 out of 5 stars (1 review)
What patients say
Patients praise
- Many providers are described as knowledgeable, compassionate, and attentive
- Patients feel their needs are taken seriously by medical staff
- Some departments, such as cardiology and primary care, receive praise for being friendly and welcoming
- Evidence of thorough care and clear communication from individual clinicians
Common complaints
- Long wait times, both in the waiting room and examination room
- Difficulty with administrative communication, specifically regarding return calls
- Perceived lack of professionalism or empathy from some office staff and medical assistants
- Bureaucratic obstacles regarding prescription refills
In patients' words
"Every time I see my cardiologist the experience is friendly and welcoming. I always feel my needs are taken seriously and the communication is excellent."
— LocalityBiz/Dr. Rachel Eidelman blog citing patient experience"Your typical Hartford Healthcare experience. They are never ready for you on time, and even when you get past the waiting room, you wait even longer in an examination room to see the doctor."
— LocalityBiz/Dr. Rachel Eidelman blog citing patient experience"On multiple occasions, it has taken five to seven days to received a return call... I've left several messages, to only to be told someone would call me back. That rarely happens and when it does, it's far to late to be helpful."
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