Quest Diagnostics
Diagnostics • Topeka, KS
Ratings by platform
- ComplaintsBoard (overall company): 1.3/5 (7 reviews)
- SolvHealth
What patients say
Patients praise
- Convenient access to services and online test ordering
- Some individual staff members described as friendly
- Quick turnaround for some simple, routine tests
Common complaints
- Billing and insurance issues (e.g., unexpected bills, disputes over coverage)
- Poor customer service experiences
- Inconsistent or slow lab result processing
- Difficulty with appointment scheduling and administrative follow-up
In patients' words
"I waited until they came back from lunch which is 12 to 1 pm, I went in and it was quick, the staff is very friendly and don't have to go..."
— MapQuest User Review"Quest continues to bill me for over $160 for this test, despite my insurance reps contacting Quest multiple times and my mailing the paperwork that Quest requested to resolve this issue 3 times."
— ConsumerAffairs User ReviewMore clinics in Topeka
The University of Kansas Health System St. Francis Campus Laboratory
Patients praise: High cleanliness ratings for the campus facilities · Majority of patients (approx. 70-86%) willing to recommend the facility.
Bariatric Surgeons in Kansas
Patients praise: Surgeons are frequently described as skilled, professional, and knowledgeable. · Many patients report successful outcomes, improved quality of life, and satisfaction with their surgical results..
Stormont Vail Health
Patients praise: High satisfaction with surgical outcomes and results · Perceived high skill and expertise of surgeons.
New Health Kansas
Patients praise: Professional and knowledgeable staff · Effective weight loss and hormone treatment programs.
Radiation Oncology in Topeka, KS - ProviderMatch
Patients praise: Professional and kind staff · Compassionate patient care.
Topeka ENT
Patients praise: Compassionate and attentive care · High patient satisfaction with surgical outcomes, particularly sinus surgery.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Topeka, or filter by state and specialty to compare patient ratings.