Western New York Immediate Care | Urgent Care In Buffalo, NY
Urgent Care • Tonawanda, NY
Ratings by platform
- Yelp: 2.6 out of 5 stars (overall brand) (193 reviews)
- Solv Health (Williamsville location): 2.0 out of 5 stars (4 patients)
- Trucker Guide (Orchard Park location): 4.5 out of 5 stars (775 reviews)
What patients say
Patients praise
- Efficient and quick service for some patients
- Friendly front desk and nursing staff
- Clean and bright facilities
- Professional and helpful care for certain visits
Common complaints
- Dissatisfaction with billing and collection practices
- Perceived inadequacy or inaccuracy of medical diagnoses and care
- Lack of empathy from medical staff
- Long wait times or perceived wasted time
In patients' words
"The one star would be for the bright and cleanly waiting area, along with the friendly clerk and nursing staff. Otherwise, this was such a negative experience and a complete waste of over an hour."
— LocalityBiz review"It's no problem if you don't have the skills or tools to provide the service, but then don't charge money as if you did anything useful! The response was that they sent debt collectors after me."
— Solv Health reviewMore clinics in Tonawanda
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