WellNow Urgent Care | Tonawanda (Sheridan Plaza)
Urgent Care • Tonawanda, NY
Ratings by platform
- Birdeye (via Google): 4.2 out of 5 stars (364 reviews)
- Solv Health: 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Friendly, professional, and compassionate staff across all roles
- Clean, comfortable, and well-appointed facilities with amenities
- Efficient service for many patients, including walk-ins
- Clear communication regarding treatment plans
Common complaints
- Long wait times, including after scheduled appointments
- Occasional concerns regarding treatment quality and medical accuracy (e.g., incorrect medication dosages)
- Use of virtual visits despite in-person appointments
In patients' words
"Very kind, Frndly people from the front desk to the gal that took my statistics and the caretaker all lovely it made me feel very comfortable..."
— Birdeye/Google Review"WellNow is the ever loving worst. They've given me the wrong dose of antibiotics, left me sitting there an hour only to roll in a virtual visit..."
— Reddit (Buffalo community)More clinics in Tonawanda
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