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WellNow Urgent Care

Urgent Care • Tonawanda, NY

★★★★☆4.2/5366 reviews across 2 platforms

Ratings by platform

  • Birdeye (via Google): 4.2/5 (364 reviews)
  • Solv Health: 3.0/5 (2 reviews)

What patients say

Patients praise

  • Friendly, professional, and compassionate staff across all roles
  • Clean, comfortable, and well-appointed facilities with amenities
  • Efficient service for many patients, including walk-ins
  • Clear communication regarding treatment plans

Common complaints

  • Long wait times, including after scheduled appointments
  • Occasional concerns regarding treatment quality and medical accuracy (e.g., incorrect medication dosages)
  • Use of virtual visits despite in-person appointments

In patients' words

"Very kind, Frndly people from the front desk to the gal that took my statistics and the caretaker all lovely it made me feel very comfortable..."

— Birdeye/Google Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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