Orthopedics and Sports Medicine - Buffalo, NY
Orthopedic Surgery • Tonawanda, NY
Ratings by platform
- UBMD Orthopaedics & Sports Medicine (Yelp, Buffalo - brand page): 4.0 average from 4 reviews (4 reviews)
- UBMD Orthopaedics & Sports Medicine (nutrifinder.net, North Tonawanda): 3.8/5 (200 reviews)
- Dr. Marc Fineberg, MD (Healthgrades, Buffalo): 3.8 star rating (30 reviews) (30 reviews)
- Dr. Leslie Bisson, MD (Healthgrades, Buffalo): Likelihood of recommending 4.2; 3 out of 5 (as shown) ((not stated in excerpt))
- Dr. Andrew Stoeckl, MD (Healthgrades, Buffalo): 4.5 star rating (37 reviews)
- Dr. Michael Parentis, MD (Healthgrades, Orchard Park): 4.8 star rating (313 reviews)
- Dr. Matthew Dipaola, MD (Healthgrades, Buffalo): 4.8 star rating (24 reviews)
What patients say
Patients praise
- Some patients report strong clinician attention and clear explanations (e.g., Dr. Fineberg described as attentive/informative).
- Many reviews highlight effective treatment outcomes and trust in recommendations (e.g., shoulder surgery recovery; patients feel better after surgery).
- Some feedback praises staff attitude and efficiency / welcoming front-desk experience in certain reviews and success stories.
Common complaints
- Reported wait times and scheduling/administrative friction (e.g., long waits; appointment scheduling/communication issues).
- Complaints about rude/unprofessional or dismissive staff and lack of empathy.
- Financial or billing complaints for self-pay patients and unexpected additional invoices.
- Perceived inadequate diagnosis/second-opinion needs in some cases (e.g., MRI/tear missed; rushed appointment).
In patients' words
"“Do not go here!! … Be prepared to exhaust yourself … walking l-o-n-g halls …”"
— nutrifinder.net (UBMD Orthopaedics & Sports Medicine, North Tonawanda; review excerpts)"“The CARE is good and everything is clean, employees are caring. HOWEVER, the PRICE is HORRIBLE for a self pay patients.”"
— nutrifinder.net (UBMD Orthopaedics & Sports Medicine, Orchard Park; review excerpts)"“He couldn't be bothered!” and “Didn't listen or answer questions… Appointment was rushed”"
— Healthgrades (Dr. Leslie Bisson, MD; review excerpts)"“I had a shoulder injury… He was very attentive and informative. Had surgery… I have positive results.”"
— Healthgrades (Dr. Marc Fineberg, MD; review excerpt)"“Office … Kudos to all.” / “Only negative is getting thru to his office fo an appointment.”"
— Healthgrades (Dr. Marc Fineberg, MD; review excerpt)More clinics in Tonawanda
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