Excelsior Orthopaedics & Sports Medicine
Orthopedic Surgery • Tonawanda, NY
Ratings by platform
- Yelp: 2.6/5 (132 reviews)
- Google/Birdeye: 4.8/5 (1,116 reviews)
What patients say
Patients praise
- Highly regarded for successful surgical outcomes and recovery experiences
- Some patients report compassionate and knowledgeable physician care
- Effective physical therapy and rehabilitation services
- Positive experiences with staff professionalism in certain encounters
Common complaints
- Complaints regarding rude or unprofessional staff and physician behavior
- Reports of long wait times and poor office organization
- Perceived lack of compassionate care and clear communication
- Frustrations over administrative policies, such as fees for paperwork
- Concerns regarding follow-up care and surgical outcomes
In patients' words
"It really was a great experience, every time I have anybody who gets hurt with anything orthopaedic, I'm always recommending Excelsior. It's by far the best knee place I've been in the city..."
— Patient testimonial on official website"Very busy office and you get the feeling of cattle being herded from one waiting area to another. I do not feel like I received appropriate or compassionate care for my fractures."
— Vymaps user review"Nothing like making thousands more off patients who are already in financial bonds because they are off work and now have reduced incomes due to their surgeries. I find this appalling and senseless. Greed at its finest!!!"
— Yelp user reviewMore clinics in Tonawanda
Orthopedics and Sports Medicine - Buffalo, NY
Patients praise: Some patients report strong clinician attention and clear explanations (e.g., Dr. Fineberg described as attentive/informative). · Many reviews highlight effective treatment outcomes and trust in recommendations (e.g., shoulder surgery recovery; patients feel better after surgery)..
Buffalo Eye Center
Patients praise: thorough and comprehensive eye examinations · professional, personable, and caring demeanor of providers.
Buffalo Interventional Pain Management
Patients praise: professional and kind staff · thorough and attentive doctors.
North Tonawanda Family Dentistry
Patients praise: Painless and comfortable root canal procedures reported by patients · Compassionate and thorough communication from staff and doctors.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.