Primary Care Center in The Dalles, OR - OnePeak Medical
Internal Medicine • The Dalles, OR
Ratings by platform
- Better Business Bureau (BBB), Trustpilot, PissedConsumer: 1 out of 5 stars (generally reported as low across third-party platforms) (Multiple individual complaints and negative reviews cited across platforms like BBB, Trustpilot, and PissedConsumer)
What patients say
Patients praise
- Individual providers are sometimes described as excellent in person
Common complaints
- Issues with billing, including incorrect insurance coding and surprise bills
- Complaints about administrative communication, such as lack of response to portal messages and phone calls
- Concerns regarding the quality of care and the model of practice, sometimes described as a supplement-focused or "mid-level only" environment
- Difficulty resolving account and billing disputes with the company
In patients' words
"Absolute scam. They bill things on purpose incorrectly to insurance and then give you the run around when trying to correct it."
— BBB Review (Nelson F)"This clinic has been an absolute nightmare for me. They are incompetent and dangerous... Their billing/coders are also incompetent."
— PissedConsumer Review (Dillion B Isa)"One Peak uses highly unethical billing practices and I ended up paying for the majority of my care (which my insurance company told me was supposed to be covered) because of their billing errors."
— BBB ReviewMore clinics in The Dalles
Internists & Internal Medicine Doctors Near Me - Oak Street Health
Patients praise: Friendly front desk staff reported in some instances · Some patients appreciate that doctors listen to them.
Advanced Heart Care in The Dalles and Hood River, Oregon
Patients praise: Patients frequently report that providers are knowledgeable, friendly, and approachable. · Providers are praised for actively listening, taking time to explain conditions, and answering questions in an understandable manner..
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