Oak Street Health
Internal Medicine • The Dalles, OR
Ratings by platform
- Oak Street Health website (positive) and BBB (complaints): 5/5 (41 reviews)
What patients say
Patients praise
- Friendly front desk staff reported in some instances
- Some patients appreciate that doctors listen to them
- Corporate accreditation status from the Better Business Bureau (A+ rating)
Common complaints
- Difficulties in obtaining prescriptions and medication management
- Concerns regarding access to physicians versus nurse practitioners
- Issues with appointment scheduling and cancellations without clear communication
- Dissatisfaction with staff communication, professionalism, and responsiveness
In patients' words
"The doctor listened to everything I said."
— Oak Street Health patient testimonial"I never get to see or talk to a DOCTOR... always a nurse practitioner."
— BBB complaint"The front desk staff was very friendly. However the nurse/practitioner... will go down as one of the most arrogant and condescending person I have ever met."
— BBB consumer reviewMore clinics in The Dalles
Adventist Health Columbia Gorge Cardiology
Patients praise: Patients frequently report that providers are knowledgeable, friendly, and approachable. · Providers are praised for actively listening, taking time to explain conditions, and answering questions in an understandable manner..
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