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Neurology at Syracuse

NeurologySyracuse, NY

★★★★☆3.8/5239 reviews across 4 platforms

Ratings by platform

  • St. Joseph's Health (Syed Fawad H Shah, MD): 4.7/5 (48 ratings)
  • WebMD (Dr. Hassan Shukri-Mahmod): 4.5/5 (54 ratings)
  • Birdeye (Dr. Ijaz Rashid): 3.2/5 (125 reviews)
  • Vitals (Dr. Sami Abdul-Malak): 3.7/5 (12 reviews)

What patients say

Patients praise

  • Some patients report physicians are compassionate, genuine, and good communicators
  • Success stories regarding effective treatment plans for chronic conditions like migraines and multiple sclerosis
  • Staff members described by some as kind and supportive

Common complaints

  • Reports of rude, condescending, or dismissive staff and physician attitudes
  • Complaints regarding long wait times and difficulty scheduling or reaching the office by phone
  • Perceived lack of compassion or short appointment durations
  • Disagreements over diagnosis and perceived inaccuracies in medical reporting

In patients' words

"Dr. Shukri is the most compassionate, caring doctor I have ever had. He is so genuine, answers all my questions, explains everything to me, and never makes me feel rushed."

WebMD patient review

"He was rude, crude, and condescending. Never introduced himself and didn't believe anything I told him."

Vitals patient review

"Every time I go there I get less than five minutes with him in the room and it really doesn't seem like he cares at all!"

Birdeye patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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