Department of Neurology Suny
Neurology • Syracuse, NY
Ratings by platform
- Birdeye (Upstate University Neurology): 4.6/5 (9 reviews)
- WebMD (Dr. Michael Vertino): 4.0/5 (16 ratings (1 written review))
- Vitals (Dr. Michael Vertino): 4.1/5 (14 ratings (1 written review))
- WebMD (Dr. Deborah Bradshaw): 4.0/5 (4 ratings)
- WebMD (Dr. Kimberly Laxton): 2.5/5 (3 ratings (3 reviews))
What patients say
Patients praise
- highly skilled and compassionate individual physicians
- thorough examinations and effective treatment for chronic conditions
- pleasant and professional front-office interactions reported by some patients
- clean facility environment
Common complaints
- difficulties scheduling appointments and long wait times
- unresponsive or rude administrative staff and poor communication regarding referrals
- occasional reports of dismissive or condescending interactions with providers
- concerns regarding documentation accuracy and follow-up care consistency
In patients' words
"One of the best doctors I have ever had... He has kept me highly functional with protracted, severe migraines for over 20 years. I cannot say a negative thing about him."
— WebMD patient review for Dr. Michael Vertino"Very difficult to make an appointment. The staff are incredibly rude and calls with messages left are rarely returned. This has been an ongoing issue for this department."
— WebMD practice review for Upstate Neurology Clinic"Doctor Krishnamurthy is one of the most condescending, dismissive surgeons I have ever dealt with... Any symptom that doesn't support his off-the-cuff diagnosis will be dismissed..."
— LocalityBiz review for Upstate Brain & Spine CenterMore clinics in Syracuse
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