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Neurological Services - Syracuse

NeurologySyracuse, NY

★★★★☆3.6/5199 reviews across 5 platforms

Ratings by platform

  • Vitals: 3.7 out of 5 stars (Vitals) (12 reviews)
  • Healthgrades: 3.4 out of 5 stars (Healthgrades) (23 reviews)
  • US News: 2.7 out of 5 stars (US News) (48 reviews)
  • Healthgrades: 3.4 out of 5 stars (Healthgrades) (68 reviews)
  • St. Joseph's Health: 4.7 out of 5 stars (St. Joseph's Health) (48 ratings)

What patients say

Patients praise

  • Some patients praise specific neurologists for being knowledgeable and thorough in their examinations
  • Positive experiences with helpful staff at certain practices or for specific providers
  • Appreciation for efficient scheduling and communication from some office staff

Common complaints

  • Reports of rude, condescending, or dismissive behavior by some providers
  • Complaints about administrative issues, including long wait times for appointments and billing confusion
  • Concerns regarding the thoroughness of examinations and accuracy of medical reports
  • Dissatisfaction with patient-provider communication and lack of follow-up on test results

In patients' words

"He was rude, crude, and condescending. Never introduced himself and didn't believe anything I told him."

Patient review of Dr. Sami Abdul-Malak

"The receptionists are great but the NP Kathleen is very unprofessional in my opinion. She didn't listen to what I was telling her about my symptoms..."

Patient review of Medical Services of Syracuse

"was warm friendly and knowledgeable. No complaints at all. Very professional."

Patient rating of Dr. Syed Fawad H Shah

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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