Crouse Medical Practice
Cardiology • Syracuse, NY
Ratings by platform
- WebMD: 1.0/5 (1 review)
- LocalityBiz
What patients say
Patients praise
- Some individual providers are perceived as thorough and caring
- Positive experiences with specific providers during physicals
Common complaints
- Difficulty scheduling and frequent appointment cancellations/rescheduling by the practice
- Poor responsiveness and communication over the phone
- Lengthy wait times for appointments
- Patients feeling unheard or unable to see their actual doctors (reliance on PAs/NPs)
- Perceived lack of accountability for administrative errors
In patients' words
"The day of the appointment, I arrived and was informed that... the appointment itself had never been rescheduled. It had been left on the later date... It’s a bad look to mess up like this for a new patient and then take no accountability or action for it."
— LocalityBiz user review"Just bad, I had a stroke a yr ago, to this day I HAVE NOT SEEN OR KNOW WHO MY DR IS!! Saw a np everytime... will not go again ... ever!"
— WebMD user review"Dr Buchan was very thorough and took time to listen to me. I can not say enough in this day and age of the stress on the medical community that ends up with patients feeling not heard or time taken. This was a wonderful experience and I’m so happy to be at this practice."
— LocalityBiz user reviewMore clinics in Syracuse
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