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Doctors in Syracuse, NY | Crouse Medical Practice, PLLC

CardiologySyracuse, NY

★☆☆☆☆1.0/51 review across 1 platforms

Ratings by platform

  • WebMD: 1.0/5.0 (1 review)
  • LocalityBiz: Predominantly low (1 star) ratings reported in online directories (Multiple user-submitted reviews across directories)

What patients say

Patients praise

  • Some individual providers are perceived as thorough and caring
  • Positive experiences with specific providers during physicals

Common complaints

  • Difficulty scheduling and frequent appointment cancellations/rescheduling by the practice
  • Poor responsiveness and communication over the phone
  • Lengthy wait times for appointments
  • Patients feeling unheard or unable to see their actual doctors (reliance on PAs/NPs)
  • Perceived lack of accountability for administrative errors

In patients' words

"The day of the appointment, I arrived and was informed that... the appointment itself had never been rescheduled. It had been left on the later date... It’s a bad look to mess up like this for a new patient and then take no accountability or action for it."

LocalityBiz user review

"Just bad, I had a stroke a yr ago, to this day I HAVE NOT SEEN OR KNOW WHO MY DR IS!! Saw a np everytime... will not go again ... ever!"

WebMD user review

"Dr Buchan was very thorough and took time to listen to me. I can not say enough in this day and age of the stress on the medical community that ends up with patients feeling not heard or time taken. This was a wonderful experience and I’m so happy to be at this practice."

LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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