Banner Health Clinic
Orthopedics • Susanville, CA
Ratings by platform
- Birdeye: 3.7/5 (29 reviews)
- Placewing (Banner Lassen Medical Center): 2.8/5 (35 reviews)
What patients say
Patients praise
- praise for specific physicians and their professionalism
- acknowledgment of dedicated and compassionate staff members
- positive feedback regarding orthopedics services
Common complaints
- concerns regarding responsiveness of staff
- negative experiences with hospital billing and communication
- patient perceptions of inadequate facility equipment for emergencies
- some reports of unprofessional staff behavior
In patients' words
"Doctor Reis is very professional and genuinely cares about his patients. I would 100% recommend him if you are having a orthopedics issue. The office lady's are very nice and welcoming and willing to go above and beyond if need be."
— Birdeye review"ER staff rude. Unprofessional. I was in crisis and the staff laughed at me. I am a Veteran. Have had to call the billing Dept. many times to correct billing issues to VA."
— Placewing reviewMore clinics in Susanville
Riverside Medical Clinic
Patients praise: Professional and caring bedside manner of specific surgeons · Efficient and thorough care noted by some patients.
Banner Lassen Clinic
Patients praise: Professional and caring orthopedic specialists, specifically Dr. Reis · Helpful and friendly nursing and X-ray staff in certain departments.
Northern Inyo Associates Surgical Services
Patients praise: high patient satisfaction and ratings for general surgeons in Bishop and Susanville · strong clinical quality scores for local surgeons in Susanville.
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