Medical - Douglas County, WI Resource
Urgent Care • Superior, WI
Ratings by platform
- Birdeye (Essentia Health St. Mary's-Superior Clinic): 2.6 out of 5 stars (318 reviews)
- HealthLuminate (Essentia Health St. Mary's Hospital-Superior): 69% recommendation rate (Not explicitly stated)
What patients say
Patients praise
- Appreciation for knowledgeable and professional individual providers
- Positive interactions with nursing and front-desk staff at specific locations
- High patient satisfaction ratings for several long-standing family medicine practitioners
- Favorable inpatient and outpatient experience metrics for St. Mary's Hospital-Superior
Common complaints
- Reports of poor communication and difficulty reaching staff
- Complaints regarding billing and insurance processing errors
- Experiences of being rushed or feeling dismissed during appointments
- Perceived lack of empathy from certain providers in urgent care settings
In patients' words
"Honestly the best experience I've had at any hospital to date. I felt cared for... Highly recommend!"
— LocalityBiz (Essentia Health Urgent Care)"I am so incredibly disappointed with Essentia Health and how they handle their patients inquiries... I would give a one star for communication!"
— Birdeye (Essentia Health St. Mary's-Superior Clinic)More clinics in Superior
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