Essentia Health Urgent Care-Superior
Urgent Care • Superior, WI
Ratings by platform
- Birdeye (aggregated from sources including Google): 2.6 out of 5 stars (318 reviews)
What patients say
Patients praise
- Some patients reported positive experiences with nurses and providers praising their bedside manner
- Efficient wait times for some patients
- Helpful and kind front desk staff reported by some individuals
Common complaints
- Perceived lack of empathy or care from staff/providers
- Concerns regarding billing practices and unexpected charges
- Communication challenges, including difficulty reaching staff and issues with call-backs
- Dissatisfaction with the thoroughness of medical assessments
In patients' words
"Horrible experience. Made us feel as we were wasting their precious time. Zero empathy, kindness or caring from Nurse Kathryn. NP Kathleen just as bad. Will never go back."
— LocalityBiz review"Great experience here!! All the nurses and providers are rockstars, and even the front desk staff were kind and helpful. The nurses had great bedside manner and were very good are talking with kids and reassuring them. Highly recommend!"
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