Family Medicine - Essentia Health St. Mary's-Superior Clinic
Family Medicine • Superior, WI
Ratings by platform
- Birdeye: 2.6 star rating (318 reviews)
- Healthgrades (facility group page): Family Medicine has 25 ratings (provider listing present) (25 ratings)
- Healthgrades (provider: Mariah Hlava, APRN): Likelihood of recommending: 4.3 out of 5 (Not specified in snippet)
- U.S. News (Doctors page): Patient Experience rating shown as 5/5 (30 reviews (listed))
What patients say
Patients praise
- Some providers described as knowledgeable/professional and respectful
- Some reviewers praised clear explanations and attentive listening
- Higher-level facility pages (e.g., U.S. News/HealthLuminate) report relatively strong patient experience metrics
Common complaints
- Low overall clinic rating on Birdeye/Google aggregate (2.6 with 318 reviews)
- Communication and scheduling difficulties (call backs, transfers; difficult to schedule/rushed appointment)
- Care concerns such as not listening/dismissing concerns, and alleged billing/copay issues
- Specific negative example in fertility reviews: described as worst care with claims of not listening/dismissal
In patients' words
"“Trying to communicate with anyone was a nightmare… Call backs never happened… and then I would be transferred from one department to the next.”"
— Birdeye review page excerpt (Essentia Health St. Mary's-Superior Clinic): communication issues"“Worst care I have ever received… They don't …”"
— Ovu fertility review excerpt (Essentia Health St. Mary's-Superior Clinic): worst care"“Very knowledgeable and professional.”"
— Healthgrades provider page excerpt (Mariah Hlava, APRN): positive care description"“Felt concerns were dismissed and my concern was not listened to.”"
— Healthgrades provider page excerpt (Mariah Hlava, APRN): negative feedback about listening/dismissalMore clinics in Superior
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