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Essentia Health St. Mary's-Superior Clinic

Geriatric Medicine • Superior, WI

★★★☆☆3.3/5461 reviews across 4 platforms

Ratings by platform

  • Birdeye (aggregating Google and other platforms): 2.6/5 (318 reviews)
  • Healthgrades (for Sarah Karl, PA-C): 4.6/5 (20 reviews)
  • Vitals (for Dr. Georgia Brunette): 4.3/5
  • Essentia Health internal site (for Dr. Georgia Brunette): 4.9/5 (123 reviews)

What patients say

Patients praise

  • Specific internal medicine providers (e.g., Dr. Georgia Brunette, PA-C Sarah Karl, Dr. Bruce Smith) are highly regarded for listening to patients and providing thorough care
  • Patients express trust and comfort with their individual providers
  • High-quality care from nursing and medical staff reported by some patients

Common complaints

  • Difficulties with communication and phone system (e.g., long wait times, being transferred repeatedly, unresponsive staff)
  • Issues with prescription management and follow-ups
  • General dissatisfaction with front-end clinic administration and handling of patient inquiries

In patients' words

"Trying to communicate with anyone was a nightmare. I had to repeat my phone number on several occasions... Call backs never happened and when I tried to contact them it took forever and then I would be transferred from one department to the next."

— Birdeye review

"Sarah Karl is ALWAYS open to listening to all that I have to say and answers any questions I may have... And she is always extremely thorough in explaining things to me as well."

— Healthgrades review

"Dr. Brunette listened to all of my concerns, answered all of my questions and made me feel very comfortable about my future care."

— Vitals review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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