National equipment + supply retailers - Medica
Durable Medical Equipment (DME) • Sun Valley, ID
Ratings by platform
- Better Business Bureau (BBB): 1.04/5 stars (not explicitly stated, derived from BBB profile)
- WalletHub: 2.1/5 stars (204 reviews)
What patients say
Patients praise
- Some issues occasionally resolved after persistent appeals
Common complaints
- Frequent denial of insurance claims
- Difficulty reaching customer service or receiving callbacks
- Long wait times for support
- Issues with pre-approval processing
- Perceived incompetence in handling claims and billing
In patients' words
"Absolutely the worst health insurance company. They say their goal is to get back to me in one business day- more like week. Pre approves tests but then finds ways to deny charges."
— Better Business Bureau (BBB)"From their policies to their support, this company falls short in every way. The lead support person was shockingly rude, and the..."
— WalletHubMore clinics in Sun Valley
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