Lincare: Home Respiratory Care, Respiratory Supplies & Equipment
Durable Medical Equipment (DME) • Sun Valley, ID
Ratings by platform
- Yelp (Aggregate): 1.7/5 (1,998 reviews)
- ComplaintsBoard: 1.4/5 (6 reviews (429 complaints))
- Better Business Bureau (BBB): 1.28/5 (939 reviews)
What patients say
Patients praise
- Occasional isolated reports of satisfaction, though rare compared to widespread complaints
Common complaints
- Poor customer service and long wait times
- Difficulties with billing and insurance claims
- Delivery delays and disorganized logistics
- Issues with receiving dirty, faulty, or non-serviced equipment
- Lack of responsiveness to urgent patient needs
- Difficulty reaching human representatives
In patients' words
"Their customer service is the worst. I tried to change my insurance and was on the phone for 30 min at a time and still didn't get to speak to anyone to help me."
— Yelp User Review"On the Better Business Bureau’s website, 939 customer reviews give the company an average 1.28 rating out of 5, offering lacerating complaints about dirty and broken equipment, delivery delays, nightmarish customer service, improper billings, and harassing sales and collection calls."
— ProPublica"They left me with an unservice machine while for 3 years probably longer... they did not service my machine... and therefore I have SUFFERED from HEART ATTACK POSITIVE FOR MRSA & PSEDUOMONAS."
— PissedConsumer User ReviewMore clinics in Sun Valley
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