Medical Center | Summit Center for Health | United States
Primary Care • Summit, IL
Ratings by platform
- Better Business Bureau (BBB) - Summit Health: 1.06 out of 5 stars (Not explicitly stated (BBB profile))
- Birdeye - Summit Health (Clifton, NJ): Not explicitly stated (Aggregate) (201 reviews (Birdeye))
- Birdeye - Primary Care at Summit Center for Health (Oakbrook Terrace, IL): 0 reviews (0)
What patients say
Patients praise
- Claims of being a one-stop-shop medical center
- Offers a range of services including primary care, urgent care, and sleep studies
- Positions itself as the number one rated medical facility in the Oakbrook Terrace area
Common complaints
- Reports of rude and unprofessional staff and management
- Issues with appointment scheduling and long hold times
- Concerns regarding insurance coverage and surprise billing
- Complaints about poor communication and lack of accountability
- Reports of brief or dismissive consultations with physicians
In patients' words
"Very disappointing experience with Summit Health. Appointments were not kept as scheduled, causing unnecessary delays and inconvenience. The customer service was rude and unprofessional..."
— Better Business Bureau (BBB) - Summit Health"The billing department at Summit Health did not answer my inquiries... I called to put in a complaint to get an in-network exception and they warned me there was nothing they could do."
— Better Business Bureau (BBB) - Summit HealthMore clinics in Summit
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