Summit Health
Primary Care • Summit, IL
Ratings by platform
- Birdeye: 2.9/5 (201 reviews)
What patients say
Patients praise
- Multispecialty, coordinated care model
- Integrated primary and specialty care services
- Value-based care approach designed for better patient outcomes and reduced total cost of care
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication and difficulty reaching staff or getting callbacks
- Concerns regarding billing practices and coding errors
- Frustration with automated phone systems and perceived lack of human interaction
- Complaints about professional behavior of staff and management
In patients' words
"I’ve tried several times to speak to patient relations leaving several messages with no return calls. This Group has fancy mission statements that are a joke."
— Birdeye reviewMore clinics in Summit
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