Summerville (Oakbrook)
Pediatrics • Summerville, SC
Ratings by platform
- Various aggregate review sites (e.g., Seniors.fyi, SeniorCare.com, Nursa): Approximately 2.7 to 2.9/5 stars (~50-70 reviews (aggregated across platforms))
What patients say
Patients praise
- Instances of kind and attentive individual staff members
- Helpful therapy services in some reports
- Friendly and thorough care noted at other unrelated Oakbrook-named medical practices like pediatrics and dentistry
Common complaints
- Understaffing and slow response times to call bells
- Inconsistent quality of care and monitoring
- Hygiene concerns including odors and cleanliness of facility
- Issues with medication administration and wound management
- Negative experiences with administrative communication and billing policies
In patients' words
"Ringing bell for assistance takes 30 min to hour which is totally uncalled for... Food is disgusting. Looks like dog food some of it."
— SeniorCare.com review by Judy Miller"The nurses were also turning off the call bell button as soon as you pushed it... I had to wait for 2 hours for assistance with toileting needs."
— SeniorAdvice.com review"They describe the facility as the worst they’ve ever experienced. The patient went days without being checked on and was miserable."
— Seniors.fyi summary of resident/family experiencesMore clinics in Summerville
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