MUSC Children's Health - Summerville
Pediatrics • Summerville, SC
Ratings by platform
- MUSC Health official website: 4.8 out of 5 stars (33 ratings for general location)
- MUSC Health official website: 4.8 out of 5 stars (46 ratings for Specialty Care)
- Third-party review platforms (e.g., Yelp, TrustReviewers): Average ratings vary significantly by platform (ranging from ~3.0 to ~4.1 stars) (Between 45 and 53 reviews on various third-party sites)
What patients say
Patients praise
- Efficient and quick service in some instances
- Appreciation for empathetic and attentive care from certain doctors and nursing staff
- High ratings for specific specialty clinics within the system
Common complaints
- Frustration with administrative processes, including billing and coding practices
- Difficulties with scheduling appointments and long hold times on the phone
- Reports of perceived unprofessionalism or lack of empathy from some providers
- Concerns regarding diagnostic accuracy or feeling rushed during appointments
- Instances of patients being turned away due to capacity limits
In patients' words
"I asked them for an itemized bill before I paid the balance and the bill had charges for 2 strep tests, same medical code and everything... It is obvious that they coded this twice and charged me but is now unwilling to take the charge off."
— LocalityBiz review"Quick. Attentive care. My son was called back before he was even out of the restroom. Both nurse and dr were personable and empathetic."
— Yelp/MapQuest review"I think the doctor and PA are wonderful but the scheduling sucks... the office calls you to reschedule months later and has no openings for 5 months."
— Birdeye reviewMore clinics in Summerville
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