High Tide Internal Medicine in Summerville | Novant Health
Internal Medicine • Summerville, SC
Ratings by platform
- Novant Health (Nexton location): 4.90 out of 5 stars (36 reviews)
- Healthgrades (Dr. Jerry Back): 4.7 out of 5 stars (169 reviews)
- Birdeye (East Cooper/High Tide): 3.6 out of 5 stars (20 reviews)
What patients say
Patients praise
- Providers described as thorough and attentive
- Positive bedside manner of specific physicians
- Patients feeling their concerns are listened to
- Willingness to take a thoughtful, effective approach to care
Common complaints
- Frequent cancellation of appointments
- Perceived rudeness or insensitivity from staff
- Difficulties in communication regarding medical questions or test results
- Reports of feeling rushed or dismissed
- Dissatisfaction with administrative policies and systems
In patients' words
"He Listens to my problems and does not rush. Very straight forward. His vast medical ..."
— Healthgrades patient review of Dr. Jerry Back"Over a period of six months THREE scheduled appointments have been cancelled by this practice. ... No offers to reschedule simply put back on the schedule months away!"
— Birdeye patient review"Not only are the staff rude and insensitive, but the doctor does not seem to care about her patients. Me, as well as others in my family have had MANY issues with this practice; lack of communication, misdiagnosis’s and simply rude and near cruel interactions."
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