MUSC Health Endocrinology at Nexton Medical Park
Endocrinology • Summerville, SC
Ratings by platform
- MUSC Official Provider Profiles: 4.8-4.9 out of 5 stars (for individual providers) (Hundreds of ratings across providers)
- Birdeye (Aggregate of Google reviews for Nexton Medical Park): 3.3 out of 5 stars (43 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for individual providers (e.g., 4.9/5 for specific endocrinology practitioners)
- Positive feedback for clinical care itself, distinct from administrative issues
Common complaints
- Difficult scheduling processes and frequent appointment cancellations or reschedules
- Unprofessional or rude office staff communication
- Long wait times and issues with appointment timing
- Lack of clear communication or coordination between different departments
In patients' words
"The absolute rudest office staff. My appointment reminders continuous said be here by 7am, get here and the front desk staff gets angry stating we don’t even open till 715."
— Birdeye/Google Reviewer"I think the doctor and PA are wonderful but the scheduling sucks. ... the office calls you to reschedule months later and has no openings for 5 months."
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