Houston Methodist Sugar Land Hospital
Thoracic Surgery • Sugar Land, TX
Ratings by platform
- Healthgrades (Houston Methodist Sugar Land Hospital)
- HealthLuminate
- Hospitalstats.org (Houston Methodist Sugarland Hospital)
- ComplaintInfo.com: 1.3/5 (72 reviews)
What patients say
Patients praise
- Patients report good communication from nurses and doctors
- Cleanliness/rooms and facilities are often praised
- High likelihood to recommend (e.g., 80%–83%)
- Surgical services described as equipped with advanced technology (robotics, hybrid ORs) and skilled staff (hospital-provided framing)
Common complaints
- Staff responsiveness issues (not responding quickly when help is needed)
- Long ER wait times (over 3 hours mentioned)
In patients' words
"“80% … Would definitely recommend.”"
— Healthgrades summary for Houston Methodist Sugar Land Hospital"“Some patients praise: Nurses usually take time to communicate well… Doctors usually communicate well… Rooms and facilities are usually clean.”"
— Hospitalstats.org (patient ratings/patterns)"“Negative Patient Ratings: Staff doesn't respond quickly when patients need help; Patients often don't receive help when they request it.”"
— Hospitalstats.org (patient ratings/patterns)"“Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen…”"
— HealthLuminate care quality concerns"“Houston Methodist Sugar Land Hospital was cited by Medicare/Medicaid for violating patient rights by failing to create and investigate grievances…”"
— Painter Law Firm page summarizing CMS/Medicare/Medicaid citationsMore clinics in Sugar Land
Thoracic Surgery providers near Sugar Land, TX
Patients praise: Knowledgeable and experienced surgeons · Compassionate and attentive care.
UT Physicians Cardiothoracic & Vascular Surgery
Patients praise: Highly skilled surgeons with strong professional reputations · Effective bedside manner and communication, with doctors taking time to explain procedures thoroughly.
Houston Methodist Endocrinology Associates
Patients praise: Physicians praised for listening skills and bedside manner · Doctors described as compassionate, thorough, and informative.
Department of Neurosurgery - Sugar Land
Patients praise: Highly rated surgeons for their professional, caring, and thorough communication style · Positive experiences with diagnostic explanations and treatment planning.
Fondren Orthopedic Group
Patients praise: High-quality medical care and experienced physicians · Efficient handling of multi-trip logistics for traveling patients.
CLS Health
Patients praise: Compassionate and empathetic bedside manner · Effective and clear communication regarding treatment plans.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Sugar Land, or filter by state and specialty to compare patient ratings.