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Fondren Orthopedic Group

Orthopedics • Sugar Land, TX

What patients say

Patients praise

  • High-quality medical care and experienced physicians
  • Efficient handling of multi-trip logistics for traveling patients
  • State-of-the-art facilities and comprehensive treatment options

Common complaints

  • Poor customer service, particularly in billing and refund departments
  • General dissatisfaction noted in some aggregate review platforms

In patients' words

"Had my hip replaced 4 years ago. Getting my shoulder replaced this year! Best place and best Dr's around. Worth the 2 hour drive!"

— Birdeye Review

"Poor customer service from the refund department. Specifically Celeste the Patient Refund Specialist Team Lead."

— BBB Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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