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UT Physicians General Surgery - Sugar Land

General SurgerySugar Land, TX

★★★★★4.8/5221 reviews across 2 platforms

Ratings by platform

  • UT Physicians official website: 4.7 out of 5 stars (52 ratings)
  • UT Physicians (Provider page): 4.8 out of 5 stars (169 ratings)

What patients say

Patients praise

  • Doctors described as caring, compassionate, and thorough
  • High satisfaction with surgical care and clinical expertise from specific providers
  • Patients felt reassured and well-cared for by attentive staff

Common complaints

  • Difficulty with communication and responsiveness (e.g., calls to pharmacy, returning messages)
  • Concerns regarding billing practices and unexpected facility charges
  • Reports of doctors appearing rushed, cold, or dismissive during consultations

In patients' words

"Dr Shen is amazing! She is so kind and helpful. She is what doctors should be-there to help her patients and not see how many patients they can get in 15 minutes."

LocalityBiz Review

"...near impossible to communicate with them there as well. The communication was poor from the beginning, but has gotten worse and worse to the point where it is now unacceptable."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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