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Memorial Hermann Medical Group Sugar Land

Family MedicineSugar Land, TX

★★★☆☆3.1/570 reviews across 1 platforms

Ratings by platform

  • BestProsInTown for Memorial Hermann Medical Group Physicians at Sugar Creek: 3.1/5 on Google; 1/5 on Facebook (70 reviews mentioned for one specific location)

What patients say

Patients praise

  • Compassionate and attentive care from physicians and medical assistants
  • Professional and empathetic demeanor of specific doctors
  • Welcoming office atmosphere and organized care processes at some locations

Common complaints

  • Billing issues and lack of pricing transparency for self-pay patients
  • Difficulties with front office staff, including perceived lack of attentiveness or professionalism
  • Long wait times for appointments
  • Parking challenges at specific locations

In patients' words

"Dr. Virani and her medical assistant are fabulous. Front desk staff could be a bit more attentive and helpful. Also, the parking situation at the clinic is horrendous"

Loc8NearMe Review

"They do not go over any extra charges during my visit. However, on three occasions now, they have subsequently billed me more money for services I received. This is unfair and I did not consent to this additional billing."

ComplaintsBoard Review

"Dr. Jenny Luu is great! I've been seeing her for a few years now and I have no regrets. She is respectful, empathetic, friendly, and professional."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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