Convenient, Expert Medical Care - Family Medical Care in Sugar Land
Family Medicine • Sugar Land, TX
Ratings by platform
- Birdeye (Lifetime Primary Care Sugar Land): 4.9 out of 5 stars (224 reviews)
- Birdeye (Village Medical - Sugar Lakes): 4.7 out of 5 stars (1,674 reviews)
- A&U Family Medicine testimonials page: 4.9 out of 5 stars (367 reviews)
What patients say
Patients praise
- convenient scheduling with same-day or walk-in appointments available at various clinics
- doctors described as caring, attentive, and thorough with excellent bedside manner
- friendly, welcoming, and efficient office staff
- efficient in-and-out experiences for routine care and labs
- accessible location and modern facilities
Common complaints
- long wait times for appointments and in-office visits
- difficulty with billing processes and accounts sent to collections prematurely
- reports of staff being dismissive or unprofessional regarding medical records and medication refills
- concerns about doctors rushing appointments or failing to listen to patient concerns
In patients' words
"Very convenient and clean location. Front office is very helpful and welcoming. Dr. Sami, Tehmina is very proffesional, clear, and attentive to your concerns and questions."
— Sugar Land Physicians website testimonials"Now that it has become Village Medical, we are completely dissatisfied. We still use the same doctor, but when we come down with an illness, it now takes 3 months to be able to see him. When you do arrive for your appointment, you can count on a 2 to 3 hour wait."
— Birdeye reviews for Village Medical - Sugar Lakes"And my chronic medication which I have been taking for more than 20 years now, to refill them I need to go the hospital get an appointment and then my refill will be processed, ridiculous of them."
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