Virginia Urology: The Largest Urology Team in Central Virginia
Urology • Suffolk, VA
Ratings by platform
- Birdeye: 4.4/5 stars (240 reviews)
- Yelp: 1.5/5 stars (2 reviews (on Yelp))
What patients say
Patients praise
- Some patients reported positive, compassionate experiences with specific physicians
- Praise for clean, convenient facility environments and professional staff at certain locations
- Successful surgical outcomes mentioned by some reviewers
Common complaints
- Difficulties with phone-based customer service and reaching staff/management
- Issues with appointment scheduling and notification of cancellations
- Perceived lack of follow-up on tests and procedures
- General dissatisfaction with care coordination and continuity of care
In patients' words
"Extremely lazy people will not follow up on your appointments procedures. Anything that you need any tests that you do you have to follow up and call multiple times before they can be read or examined."
— Birdeye review"Dr. Eschenroeder is consistently attentive and compassionate and always prepared when in he comes into the exam room. I cannot imagine getting better medical care in the state of Virginia."
— Virginia Urology official website testimonial"3 years, countless appointments and tests and I am no better. Hard to contact. 4 different providers over the year. A waste of time."
— Yelp reviewMore clinics in Suffolk
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